We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will use personal information we collect from you.

Where do we collect your personal information from: 

You, when you fill out our online form or contact us directly (eg. by email or phone).

What we collect

Our online form collects the following information:

• name
• email address
• contact number 

We also collect whatever information you disclose when you email or call us directly. 

Our booking system (hosted on an Skedda website) will collect information governed by it’s own Privacy Policy.

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• To bill you
• To verify your identity
• To respond to communications from you, including a complaint
• We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.

Cookies

Our website and systems use cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Disclosure to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in conducting our business or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others rights, property, or safety.

Consent

By using our website and systems you consent to our privacy policy.

Changes to our privacy policy

We may on occasion make changes to our privacy policy and will update this page accordingly.
Our privacy policy was last updated 29th July 2024.

New Zealand Privacy Act 

We adhere to the New Zealand Privacy Act. Click here for further details about the New Zealand Privacy Act and how it protects collection and use of personal information.

Please contact us if you have any questions about our Privacy Policy.